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Viktoria S. Jun 13, 2024
Knowledge Share
Last active in the past 7 days
Last active in the past 7 days
I see more and more encouragement for introducing crypto payments to businesses' payment flows.
While crypto is indeed a very innovative alternative payment method that can attract a whole new type of customer to our checkouts, it does not come without risks.
Let me share a story from my book, which explains why we always need to think before we act.

One day an old client called me.
I hadn’t spoken with him for ages, but we were connected on social media, so he’d been observing my journey in the world of payments from afar. He had a couple of trading companies, which had been using the same traditional bank for decades for all their banking needs.

He explained that even though he wasn’t a crypto enthusiast, he had wanted to try this “new thing called Bitcoin”. He’d gone online, registered with one of the biggest and most well-known crypto exchanges, sent them €500 from his bank account, and trusting his luck, waited a month for the value to increase. He was lucky indeed, as one month later the value of the same crypto asset increased to €550.

Thinking that he shouldn’t push his luck any further, he initiated a withdrawal on his investment directly back to the bank account he’d sent the original funds. Even though he’d gotten lucky in his trading, his luck ran out when it came to his bank.

Apparently, not only did they deny receiving any proceeds from a crypto exchange, but they also flagged his account and placed him in a higher-risk category for his crypto-related trading activities. His shock deepened when he got a phone call from the bank. This same bank handled all his company accounts, whereby he was listed as the ultimate shareholder and director, so since he himself was categorized as high risk, the bank also put all his companies into a higher risk category, which resulted in him paying higher bank fees.

Unfortunately, his Bitcoin adventure and €50 profit eventually resulted in the loss of approximately €2000 in banking fees within just one year.
 

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