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Viktoria S. Apr 22, 2024
Knowledge Share
Last active over 7 days
Last active over 7 days
Price should be the least of your concern...

It's devastating to see that even today, the main deciding factor when choosing a new payment provider or bank is still the price.
However pricing is a complex issue, and seeing the benefits which overcome pricing is not a rocket science. There are many other factors to consider: setup fees, monthly fees, yearly fees, settlement fees, settlement terms and times, transaction fees, and FX fees - just to mention a few.
A common tactic used by PSPs is “hiding fees”—charging extra under various pretexts to compensate for a lower MDR %.

However, the problems don’t stop there: low conversion rates, complicated UX flows, technical downtimes, poor or uninformed customer service, missed settlements, and automatically honored chargebacks can all turn out to be very costly.

These issues are often only discovered when it's too late.

Many non-monetary factors can impact the payment process, potentially making or breaking both customer acquisition and retention. Short-term price discounts might lead to significant losses in profit over the long term.

As a rule of thumb, reliable and robust channels usually are more pricey on the sort term but well worth it on the long run.
 

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