Who We Are

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We started Melu in 2018, after we realised we could get better results for businesses through live chat than by building sexy websites. Web design used to be our bread and butter you see. Thing is, it doesn’t matter how pretty or how well your site functions – the people visiting it will always find a way not to get the answers they’re looking for!

Enter Melu – like the website version of a call answering service.

Answering enquiries takes time. Giving your website visitors an option for an immediate response equates to more qualified leads for you and more satisfaction for them. But who’s going to manage that resource?

Melu is your online receptionist . Our professional operators (all based in the UK and USA) connect with your customers unobtrusively and like they’re part of your team, leaving your staff free for the things they rock at. It’s inexpensive and it works.

Company Presentation